Agnes Wun: Combating Hiring Discrimination through Generative AI
Agnes: Thanks for having me, Spiffy! Most often, video interviews for employment opportunities are conducted in English, dominated by key players in the US. This poses an opportunity for social and ethnic discrimination against non-English-speaking job candidates in other parts of the world, such as developing countries. Moreover, biases even in AI algorithms may perpetuate discrimination against minority group members, as reported by the Financial Times. This is because personally identifiable information (PII) such as facial images, skin color, and gender are being used by AI models as part of the talent assessment process. This can cause significant adverse impact to the realization of human capital and productivity.