Chandralika Hazarika: Leveraging AI to Reduce Returns for Online Apparel Retailers
Chandralika: It’s great to be here, Spiffy! 30% to 50% of all apparel items bought online are returned, up to 84% of which are destroyed through land-filling or incineration which has a huge impact on the environment. 70% of these returns are due to incorrect size, fit, or look.